At ESP Business Solutions, we’ve got a passion for helping all our client businesses to achieve their full potential. And we’re proud of our fresh, open and honest approach to everything we do, and so confident that you will agree that we have launched our own ‘no-nonsense’ guarantee to you…

Fixed fees
Many accountants charge by the hour – so, the longer the job takes them, the more it costs you. We believe that’s wrong. Why should you pay more for their inefficiency? Why should you have to wait until the work is completed to find out how much it will cost? Work with us and there will be no nasty surprises – we’ll always quote you a fixed price for the job, agreed with you before we start work, and that’s the price you’ll pay.

Unlike other accountants, who seem to love confusing technical words and phrases, we’re proud to be a jargon-free zone. We promise to explain everything in straightforward language that makes complete sense to you.

We realise that over time, your requirements can change, as your business develops and grows. That’s why we’ll talk with you regularly throughout the year to check that we’re meeting all your needs… and if not, we’ll quickly change the scope of our services to make sure we do.

We’re all ears
We’ll always take the time to listen to you, and to understand exactly what you want from us. And then we’ll tailor our service to meet all your needs. We’ll always strive to give you the best possible business support and advice… but we’ll never forget that it’s your business, and we won’t tell you how to run it.

Tell it like it is
We believe that trust and integrity are key to all our client relationships. We’ll work hard to earn your respect as a trusted business adviser. And part of this means we’ll always be open and honest, and tell it like it is.

wayne talking
“I established ESP to be different, to challenge the traditional view of what accountants are and what we do. This has to be done in a professional but non stuffy way, that’s why at ESP we avoid using jargon and do everything we can to help you understand your business.”

Wayne Searle, Director